1. Can we get some samples? Any charges? |
RE:Yes, you can get available samples in our stock. Free for real samples, but freight cost. |
2. How can we get a quote? |
RE:Please provide the details requirement of the product, such as material, size, shape, color, quantity, surface finishing, etc. |
3. What format design file you want for printing? |
RE:CDR,AI,PSD,high DPI JPG,high DPI PDF,or original sample. |
4.Could you help with the design? |
RE:of course,professional designers will help with artwork after you offer the LOGO. |
5. What's the trade term and payement term? |
RE:100%or 30% of the total value to be paid before before production.Can be negociated. |
6. May i have new sample made with my design for confirmation? |
RE:Yes. Contact with our sales for sample details. |
7. What about the lead time? |
RE:It depends on the products. Normally 5 to 7 workdays after confirmation of design file and remittance. |
8. How can i know if my goods have been shipped? |
RE:Detailed photos of every process will be sent to you during the production. We will supply the tracking Number. one day after shipping. |
9. What shipping method can i choose? How about the shipping time of each option? |
Re:DHL,UPS,TNT,FEDEX,BY sea,ect. 3 to 5 workdays of express delivery.10 to 30 workdays by sea. |
10. How do you compute the shipping charges? |
RE:We will supply the shipping charges according to the estimated G.W. when quote. |
11. Do you have MOQ? |
Re:Normally,our MOQ IS 1000pcs,but it is also based on the customer's request. |
12.Do you printing other printing products? |
RE:yes,we also printing all kinds of packing label,hologram sticker,PVC card hologram overlay,security paper and hot stamp foil and so on. |